From Design to Performance
We supports embedded insurance programs end to end : from initial design and implementation to daily operations and continuous optimization. By combining multidisciplinary expertise with structured execution and rigorous monitoring, we deliver scalable, compliant, and high-performing solutions that create impact from day one and improve over time.
Design and set up for fast impact
SPB starts by building a solid foundation. We co-design embedded insurance programs that are commercially sound, compliant, and ready to scale. Dedicated teams across business development, marketing, UX, actuarial, PMO, and IT work together with you to define the product scope, customer journey, pricing, and technical set-up. This structured approach ensures a robust solution, ready for efficient implementation, seamless integration into distribution channels – built to deliver results from day one.
Run with confidence
Once live, we ensure full operational delivery of the program. We support the sales teams, we manage customer contact, we oversee claims processes including repair and replacement. Financial flows and day-to-day operations are actively managed to ensure consistency, cost control, and service quality. By taking ownership of these critical functions, we remove complexity for our partners – and ensure the insurance program performs as intended.
Monitor, optimize, improve
We don’t just sit back and watch it happen. We continuously monitor performance to optimize results over time. Sales, financial, and technical indicators are tracked alongside service quality and ESG impact, with account management teams driving ongoing improvement. Costs, service levels, and outcomes are reviewed at every stage, enabling rapid adjustments where needed. This disciplined monitoring keeps programs efficient, profitable, and aligned with your objectives.