Innovation and technology

SPB harnesses advanced technologies to deliver faster, smarter, and more connected embedded insurance solutions. By combining automation, data intelligence, and digital tools, we enhance partner performance, improve customer journeys, and ensure seamless operations across every stage of the insurance lifecycle.

Cutting-edge technology to ensure maximum efficiency

Our use of technology can be divided into three core benefits: creating speed and efficiency, extracting insights through analytics, and ensuring a better customer experience.

(01)

Intelligent automation

We use process automation, APIs, and AI-driven workflows to streamline policy administration, claims handling, and communication. Shorter process cycles reduce cost – and improve accuracy by eliminating human error and duplication.

(02)

Digital intelligence

By integrating data sources such as CRM with big data analytics and machine learning, we unlock insights. We analyse millions of data points to optimize pricing, predict behaviours and detect fraud, enabling smarter, better decision making.

(03)

The ease of digital

Our platforms connect policy holders, partners and service providers through fully digital interfaces – which makes transactions faster and simpler. From self-service portals and OCR-powered document management to remote diagnostics, the technology is there to make customers’ lives easier.