Our expertise • solutions
Circular Economy, Diversity and Customer Protection
Enhance your ESG approach by benefiting from expertise that helps reduce your environmental footprint while increasing customer satisfaction.
We integrate sustainable development issues into our business strategy and our affinity insurance offerings.
Circular Economy and Local Businesses
SPB prioritizes the repair and reconditioning of equipment to limit waste and extend its lifespan. In 2024, SPB UK & Ireland repaired 61% of its devices, replaced 34% with refurbished products, and limited new purchases to just 5%. All non-repairable devices were fully recycled. This approach is supported by local services (home repairs, video diagnostics, partner centers) and the launch of Cirkl Partners, a brand dedicated to repair, reconditioning, and recycling.
SPB boasts gender-balanced governance, with 54% women in management positions and a score of 84/100 on the French Gender Equality Index. The SPB Group relies on multicultural and multigenerational teams and is currently implementing a Diversity & Inclusion policy to ensure equality across all its entities.
Parity, Diversity, and Inclusion
Customer Protection
SPB measures customer value through concrete indicators, such as an 85% mobile phone claims acceptance rate. Personal data protection is also a priority, with GDPR compliance across all entities, ISO 27001 certifications in the United Kingdom and Italy, and governance led by the DPO and the ESG Department.
