{"id":1501,"date":"2025-10-06T08:00:00","date_gmt":"2025-10-06T08:00:00","guid":{"rendered":"https:\/\/spb-wordpress-001-gvcsekfkh8cxdcef.francecentral-01.azurewebsites.net\/insight\/waarde-verhogen-door-naadloze-apparaatbescherming\/"},"modified":"2026-02-03T12:54:46","modified_gmt":"2026-02-03T12:54:46","slug":"waarde-verhogen-door-naadloze-apparaatbescherming","status":"publish","type":"insight","link":"https:\/\/www.spb.eu\/nl\/insight\/waarde-verhogen-door-naadloze-apparaatbescherming\/","title":{"rendered":"Waarde verhogen door naadloze apparaatbescherming"},"content":{"rendered":"
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\n 5 minute read<\/span>\n \u2022<\/span>\n

\n Waarde verhogen door naadloze apparaatbescherming <\/h1>\n\n \n
\n \n Case <\/a>\n \n \n Benelux <\/a>\n \n Business <\/a>\n \n Telecom <\/a>\n <\/div>\n\n \n
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Smartphonebescherming ge\u00efntegreerd in het verkoopproces van een Belgische telecomaanbieder, wat het klantvertrouwen, de gemoedsrust, de loyaliteit en de terugkerende omzetgroei verhoogt.<\/p>\n

Uitdaging<\/strong>
Een grote Belgische telecomaanbieder wilde zijn commerci\u00eble aanbod versterken met een innovatieve, waardetoevoegende dienst. De ambitie: het versterken van klanttevredenheid, loyaliteit en omzet door middel van ge\u00efntegreerde smartphonebescherming.<\/p>\n

SPB-oplossing<\/strong>
SPB implementeerde een uitgebreid smartphonebeschermingsprogramma dat schade door ongelukken en diefstal dekt.<\/p>\n

De oplossing omvat reparatie- of vervangingsopties, afhankelijk van de aard van het incident, en is volledig ge\u00efntegreerd in het klanttraject van de partner \u2013 of klanten zich nu in de winkel aanmelden bij de aankoop van een toestel of online tijdens hun digitale aankoop.<\/p>\n

Deze naadloze integratie zorgt voor een consistente en probleemloze ervaring van aanmelding tot afhandeling van de claim.<\/p>\n

Impact<\/strong>
De telecomleider profiteert nu van een verbeterd aanbod dat het klantvertrouwen en de klanttevredenheid verhoogt.<\/p>\n

Consumenten genieten van bescherming van hun product dankzij duidelijke, effectieve verzekeringsprogramma’s, terwijl de partner een hogere klantloyaliteit en extra omzet genereert door middel van waardetoevoegende diensten.<\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1502,"template":"","meta":{"_acf_changed":false},"categories":[113],"tags":[110,114,116],"class_list":["post-1501","insight","type-insight","status-publish","has-post-thumbnail","hentry","category-case","tag-benelux","tag-business","tag-telecom"],"acf":[],"yoast_head":"\nWaarde verhogen door naadloze apparaatbescherming - SPB Group - Embedded insurance Creating impact<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spb.eu\/nl\/insight\/waarde-verhogen-door-naadloze-apparaatbescherming\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Waarde verhogen door naadloze apparaatbescherming - 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