{"id":1008,"date":"2025-11-17T08:00:00","date_gmt":"2025-11-17T08:00:00","guid":{"rendered":"https:\/\/spb-wordpress-001-gvcsekfkh8cxdcef.francecentral-01.azurewebsites.net\/?post_type=insight&#038;p=1008"},"modified":"2026-01-28T10:10:30","modified_gmt":"2026-01-28T10:10:30","slug":"effective-cover-for-everyday-devices","status":"publish","type":"insight","link":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/","title":{"rendered":"Effective cover for everyday devices"},"content":{"rendered":"<section class=\"block --hero-insight --bg-white align wp-block-acf-hero-insight --first --last\">\n    <div class=\"block__inner\">\n\n        <!-- Back Button -->\n        <div class=\"block__back\">\n            <a href=\"..\/\" class=\"block__back-link\">\n                <svg class=\"block__back-icon\" width=\"8\" height=\"12\" viewBox=\"0 0 8 12\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" aria-hidden=\"true\">\n                    <path d=\"M8 0L0 6L8 12V0Z\" fill=\"currentColor\"\/>\n                <\/svg>\n                <span class=\"block__back-text\">Back to overview<\/span>\n            <\/a>\n        <\/div>\n\n        <!-- Centered Content Section -->\n        <div class=\"block__content\">\n\n            <!-- Read Time + Date -->\n            <div class=\"block__meta\">\n                <span class=\"block__read-time\">2 minute read<\/span>\n                <span class=\"block__meta-separator\">\u2022<\/span>\n                <time class=\"block__date\" datetime=\"2025-11-17T08:00:00+00:00\">\n                    17\/11\/2025                <\/time>\n            <\/div>\n\n            <!-- Title (H1 in violet) -->\n            <h1 class=\"block__title\">\n                Effective cover for everyday devices            <\/h1>\n\n            <!-- Pills: Category and Tags -->\n            <div class=\"block__pills\">\n                                    <a href=\"https:\/\/www.spb.eu\/nl\/insights\/?category=case\" class=\"block__pill --category\">\n                        Case                    <\/a>\n                \n                                                            <a href=\"https:\/\/www.spb.eu\/nl\/insights\/?tag=business\" class=\"block__pill --tag\">\n                            Business                        <\/a>\n                                            <a href=\"https:\/\/www.spb.eu\/nl\/insights\/?tag=france\" class=\"block__pill --tag\">\n                            France                        <\/a>\n                                            <a href=\"https:\/\/www.spb.eu\/nl\/insights\/?tag=telecom\" class=\"block__pill --tag\">\n                            Telecom                        <\/a>\n                                                <\/div>\n\n            <!-- WYSIWYG Content -->\n                            <div class=\"block__article-content\">\n                    <p style=\"text-align: left\">SPB enabled a telecom leader to embed smartphone protection seamlessly, strengthening customer loyalty, satisfaction, and operational efficiency through a smooth digital claims journey.<\/p>\n<h3 style=\"text-align: left\"><strong>Challenge<\/strong><\/h3>\n<p style=\"text-align: left\">A major telecommunications company wanted to offer high-value, loyalty-enhancing services to its customers. Its goal was to strengthen the customer relationship by protecting fragile but essential smartphones against everyday risks such as damage and theft.<\/p>\n<h3 style=\"text-align: left\"><strong>SPB Solution<\/strong><\/h3>\n<p style=\"text-align: left\">SPB deployed a <strong>comprehensive smartphone protection program<\/strong>, including:<\/p>\n<ul style=\"text-align: left\">\n<li>damage and theft warranties,<\/li>\n<li>local or centralized repair depending on the type of incident,<\/li>\n<li>replacement when repair is not possible.<\/li>\n<\/ul>\n<p style=\"text-align: left\">The subscription is fully integrated into the in-store customer journey: customers can enroll directly when choosing their new phone.For claims management, SPB set up a <strong>dedicated extranet<\/strong>, enabling policyholders to manage their membership, declare claims, and track progress autonomously and in real time.<\/p>\n<h3 style=\"text-align: left\"><strong>Impact<\/strong><\/h3>\n<p style=\"text-align: left\">The telecom operator now offers a seamless protection experience that reinforces loyalty and customer satisfaction. The digital claims journey boosts operational efficiency, while the comprehensive coverage \u2013 repair or replacement \u2013 strengthens the value of the operator\u2019s overall offer.<\/p>\n                <\/div>\n            \n        <\/div>\n\n    <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1010,"template":"","meta":{"_acf_changed":true},"categories":[4],"tags":[31,37,50],"class_list":["post-1008","insight","type-insight","status-publish","has-post-thumbnail","hentry","category-case","tag-business","tag-france","tag-telecom"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Embedded Insurance Case Study | Telco | SPB Group<\/title>\n<meta name=\"description\" content=\"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Embedded Insurance Case Study | Telco | SPB Group\" \/>\n<meta property=\"og:description\" content=\"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/\" \/>\n<meta property=\"og:site_name\" content=\"SPB Group - Embedded insurance Creating impact\" \/>\n<meta property=\"article:modified_time\" content=\"2026-01-28T10:10:30+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.spb.eu\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg\" \/>\n\t<meta property=\"og:image:width\" content=\"780\" \/>\n\t<meta property=\"og:image:height\" content=\"360\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Geschatte leestijd\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuut\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/\",\"url\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/\",\"name\":\"Embedded Insurance Case Study | Telco | SPB Group\",\"isPartOf\":{\"@id\":\"https:\/\/www.spb.eu\/nl\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage\"},\"image\":{\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage\"},\"thumbnailUrl\":\"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg\",\"datePublished\":\"2025-11-17T08:00:00+00:00\",\"dateModified\":\"2026-01-28T10:10:30+00:00\",\"description\":\"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#breadcrumb\"},\"inLanguage\":\"nl-NL\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"nl-NL\",\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage\",\"url\":\"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg\",\"contentUrl\":\"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg\",\"width\":780,\"height\":360,\"caption\":\"Young man with smartphone\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.spb.eu\/nl\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Insights\",\"item\":\"https:\/\/www.spb.eu\/nl\/insights\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Effective cover for everyday devices\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.spb.eu\/nl\/#website\",\"url\":\"https:\/\/www.spb.eu\/nl\/\",\"name\":\"SPB Group - Embedded insurance Creating impact\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.spb.eu\/nl\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"nl-NL\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Embedded Insurance Case Study | Telco | SPB Group","description":"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/","og_locale":"nl_NL","og_type":"article","og_title":"Embedded Insurance Case Study | Telco | SPB Group","og_description":"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.","og_url":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/","og_site_name":"SPB Group - Embedded insurance Creating impact","article_modified_time":"2026-01-28T10:10:30+00:00","og_image":[{"width":780,"height":360,"url":"https:\/\/www.spb.eu\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Geschatte leestijd":"1 minuut"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/","url":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/","name":"Embedded Insurance Case Study | Telco | SPB Group","isPartOf":{"@id":"https:\/\/www.spb.eu\/nl\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage"},"image":{"@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage"},"thumbnailUrl":"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg","datePublished":"2025-11-17T08:00:00+00:00","dateModified":"2026-01-28T10:10:30+00:00","description":"SPB helps telco partners boost ARPU, reduce churn and protect high end devices through tailored embedded insurance that enhance customer loyalty.","breadcrumb":{"@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#breadcrumb"},"inLanguage":"nl-NL","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/"]}]},{"@type":"ImageObject","inLanguage":"nl-NL","@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#primaryimage","url":"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg","contentUrl":"\/wp-content\/uploads\/2026\/01\/Telco_CaseStudy-1.jpeg","width":780,"height":360,"caption":"Young man with smartphone"},{"@type":"BreadcrumbList","@id":"https:\/\/www.spb.eu\/nl\/insight\/effective-cover-for-everyday-devices\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.spb.eu\/nl\/"},{"@type":"ListItem","position":2,"name":"Insights","item":"https:\/\/www.spb.eu\/nl\/insights\/"},{"@type":"ListItem","position":3,"name":"Effective cover for everyday devices"}]},{"@type":"WebSite","@id":"https:\/\/www.spb.eu\/nl\/#website","url":"https:\/\/www.spb.eu\/nl\/","name":"SPB Group - Embedded insurance Creating impact","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.spb.eu\/nl\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"nl-NL"}]}},"_links":{"self":[{"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/insight\/1008","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/insight"}],"about":[{"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/types\/insight"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/media\/1010"}],"wp:attachment":[{"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/media?parent=1008"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/categories?post=1008"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.spb.eu\/nl\/wp-json\/wp\/v2\/tags?post=1008"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}