{"id":1480,"date":"2025-12-08T08:00:00","date_gmt":"2025-12-08T08:00:00","guid":{"rendered":"https:\/\/spb-wordpress-001-gvcsekfkh8cxdcef.francecentral-01.azurewebsites.net\/insight\/offrir-une-tranquillite-desprit-pour-les-voyages-internationaux\/"},"modified":"2026-02-03T10:37:08","modified_gmt":"2026-02-03T10:37:08","slug":"offrir-une-tranquillite-desprit-pour-les-voyages-internationaux","status":"publish","type":"insight","link":"https:\/\/www.spb.eu\/fr\/insight\/offrir-une-tranquillite-desprit-pour-les-voyages-internationaux\/","title":{"rendered":"Offrir une tranquillit\u00e9 d’esprit pour les voyages internationaux"},"content":{"rendered":"
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\n 5 minute read<\/span>\n \u2022<\/span>\n

\n Offrir une tranquillit\u00e9 d'esprit pour les voyages internationaux <\/h1>\n\n \n
\n \n Case <\/a>\n \n \n Business <\/a>\n \n France <\/a>\n \n Voyage <\/a>\n <\/div>\n\n \n
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SPB a fourni une solution d’assurance num\u00e9rique sur mesure pour les programmes de voyages \u00e9tudiants, am\u00e9liorant ainsi la satisfaction, la fid\u00e9lisation et les revenus gr\u00e2ce \u00e0 une exp\u00e9rience de gestion des sinistres fluide et compl\u00e8te.<\/p>\n

D\u00e9fi<\/strong>
Un acteur majeur du secteur du voyage recherchait une solution d’assurance adapt\u00e9e aux programmes d’\u00e9changes \u00e9tudiants internationaux. L’objectif \u00e9tait d’offrir des garanties essentielles couvrant un large \u00e9ventail de risques, tout en garantissant une exp\u00e9rience fluide et compl\u00e8te aux jeunes voyageurs et \u00e0 leurs familles.<\/p>\n

Solution SPB<\/strong>
SPB a d\u00e9velopp\u00e9 un mod\u00e8le de protection enti\u00e8rement int\u00e9gr\u00e9 incluant des avantages cl\u00e9s tels que le remboursement des frais d’annulation.<\/p>\n

Le parcours client a \u00e9t\u00e9 con\u00e7u pour \u00eatre fluide et autonome\u00a0: les \u00e9tudiants assur\u00e9s peuvent g\u00e9rer leur demande de remboursement directement depuis leur compte personnel sur la plateforme d\u00e9di\u00e9e de SPB, en suivant une proc\u00e9dure de d\u00e9claration de sinistre simple en 5 \u00e9tapes. Les sinistres sont ensuite trait\u00e9s par les \u00e9quipes d’experts de SPB pour garantir une r\u00e9solution rapide et fiable.<\/p>\n

Impact<\/strong>
Cette approche num\u00e9rique et fluide renforce consid\u00e9rablement la satisfaction et la fid\u00e9lisation des participants et de leurs familles. Elle soutient \u00e9galement le partenaire en g\u00e9n\u00e9rant des revenus suppl\u00e9mentaires tout en r\u00e9duisant les frictions op\u00e9rationnelles, ce qui renforce la valeur globale de ses programmes de voyage.<\/p>\n <\/div>\n \n <\/div>\n\n <\/div>\n<\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"featured_media":1481,"template":"","meta":{"_acf_changed":false},"categories":[93],"tags":[94,95,99],"class_list":["post-1480","insight","type-insight","status-publish","has-post-thumbnail","hentry","category-case","tag-business","tag-france","tag-voyage"],"acf":[],"yoast_head":"\nAssurance embarqu\u00e9e - Business case | Voyage | SPB Group<\/title>\n<meta name=\"description\" content=\"SPB aide les partenaires de voyage \u00e0 augmenter leur taux de conversion, \u00e0 g\u00e9n\u00e9rer une marge suppl\u00e9mentaire par voyage et \u00e0 encourager les voyages r\u00e9p\u00e9t\u00e9s tout au long du parcours client tout-en-un.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.spb.eu\/fr\/insight\/offrir-une-tranquillite-desprit-pour-les-voyages-internationaux\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Assurance embarqu\u00e9e - 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