Our expertise • Distribution and e-commerce
Complement your offers to increase customer loyalty and your margins!
Optimise your retention rates with product-specific insurance offers that are useful and easy for your customers to understand.
Your products
Your products
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White, brown and grey goods (household appliances, televisions, PCs, games consoles, etc.)
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Furniture and bedding
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Clothing (clothes, shoes, jewellery, watches, accessories, etc.)
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Tyres
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Smartphones, tablets
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DIY and gardening equipment
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Sports equipment
Our coverage
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Breakdown
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Theft
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Breakage (degradation, oxidation, etc.)
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Fraudulent use
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Successful completion of works
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Loss
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Dimensional or assembly error
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Stain, burn and tear
•
Puncture
"We adapt to all your products so that we can offer you extended warranties.
In addition, thanks to our omnichannel marketing approach and 360° customer experience, you can increase the presentation of your insurance offers at every moment of your customers' life cycle. "
In addition, thanks to our omnichannel marketing approach and 360° customer experience, you can increase the presentation of your insurance offers at every moment of your customers' life cycle. "
Key Account Manager, Telecom – Distribution
Our expertise
Embedded insurance
Innovative technologies
Customer experience
Regulatory compliance
Omnichannel distribution
CSR
Why did they choose SPB?
"SPB, with whom we have been working for many years, offered us an extremely well thought-out marketing plan based on very easy-to-understand warranty extensions. We have implemented approaches adapted to each stage of the "customer moment" that have allowed us to increase sales while preserving the customer's interests. We were able to increase the number of presentation points (purchase, post-purchase, claim, retention, etc.) thanks to trigger marketing, rebound selling, upselling and cross-selling campaigns. Result: a much better retention rate! SPB has always been able to provide us with insurance offers that are not only in line with our products, but also integrated into our customers' buying patterns. Thanks to an agile project team and a spirit of innovation, our products are continuously improving. "
Testimony of an e-commerce player
Testimony of an e-commerce player
