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spb in brief
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EUROPEAN LEADER IN AFFINITY INSURANCE AND SERVICES
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1,800 PEOPLE IN EUROPE
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COMMERCIAL PRESENCE IN 19 COUNTRIES
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A UNIQUE SKILLS CHAIN
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FAMILY FOUNDED IN 1965 INDEPENDENT
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MULTI-SECTOR ACTIVITY
An international development
SPB is present in 19 countries
Austria, Belgium, China, Denmark, France, Germany, Hungary, Italy, Luxembourg, Netherlands, Poland, Portugal, Romania, Spain, Sweden, Switzerland, Tunisia, United Kingdom and United States.
Key figures
€198 MILLION
net revenue
1,800 EMPLOYEES
Over 100
large brand Clients
with
worldwide renowned
50 million
policyholders
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83% satisfied insured
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897,000 claims processed
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1 million interventions in services
Governance
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Executive Committee
Jean-Marie GUIAN
Chairman of SPB
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Executive Committee
Liliane LIM
EVP Finance and Strategy
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Executive Committee
Romuald CENSIER
EVP Sales and Marketing
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Executive Committee
Christelle LEGRIX
EVP Operations
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Executive Committee
Romain DAUFOUY
EVP International Units
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Executive Committee
Rémi AUDOIN
EVP Services, Chairman of the Management Board of Point Service Mobiles and Phone Service Center and Chairman of the Management Board of SPB Services
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Executive Committee
Jean-Christophe BOISSEAU
EVP Human Resources
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Executive Committee
Estelle ROUCHON
EVP Communications
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Supervisory board
Yves LEBIDOIS
Chairman of the Supervisory Board
Affinity insurance
a high-potential market
Our core business is affinity insurance. We work together with our key account clients and insurance partners to build tailored solutions in insurance, warranty extensions, assistance and services adapted to the needs of their policyholders.
The word "affinity" in affinity services, affinity finance and affinity insurance signifies
all the insurance, assistance and service guarantees intended for
A SET OF PEOPLE WHO SHARE SOMETHING IN COMMON
A 50 year growth dynamic
1965 - 1995: leader in banking insurance in France
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1965
- creation of the Société de Prévoyance Bancaire by Dominique Guian based on a new concept: offering insurance coverage for bank accounts
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1967
- insurance coverage against fraudulent credit card use
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1972
- death-disability insurance coverage offered to Carte Bleue debit card holders
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1984
- unemployment insurance coverage linked to credit
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1986
- travel insurance coverage offered with premium cards
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1990
- first insurance coverage for loss/theft of means of payment
1995 - 2010: international development and in all sectors
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1995
- creation of SPB Ibérica
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2000
- Jean-Marie Guian, Chairman of the Management Board
- launch of insurance coverage for mobile phones and devices, internet purchases, utilities suppliers
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2003
- creation of SPB Italia
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2008
- creation of SPB Polska et SPB ISC (Tunisia), acquisition of AVI (travel insurance), IFEBO (extended warranties) and D&P Affinity (Affinity insurance)
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2009
- acquisition of Citygaranties (hearing aid insurance coverage) which became SPB Affinity, launch of mobile device insurance coverages for banking sector
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2010
- acquisitions of Citymain (United-Kingdom) and SPB Garant (Germany)
2010 from now: continued international development and in the services
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2010
- acquisition of O2M (diagnosis, repairs of goods and resale of used hardware), management of extended warranties on white, brown and grey products as well as of entertainment or leisure insurance
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2012
- acquisition of Point Service Mobiles (diagnosis, repairs, local trading systems…)
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2013
- O2M becomes SPB Services
- acquisition of Loxy (processing and recycling of electrical and electronic waste)
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2014
- merger of Cap Protection with SPB Belgium (SPB Benelux)
- launch of Phone Service Center, international brand of Point Service Mobiles
- reinforcement of historical activity of sale of insurance by phone (SPB Family brand)
- opening of a management center in Alençon (France)
- opening of SPB Maroc
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2016
- disposal of Loxy
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2017
- 20 years ISO 9001 certification
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2018
- acquisition of M-REP in Austria
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2019
- opening of an AVI International office in Hong Kong
- acquisition of Insurance2go in the United Kingdom
- awarded the French Fab certification label